Resolved on July 20, 2026, affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more.
We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears. We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.
Affected components
Update timeline
- resolved Jul 20, 2026, 02:40 PM UTC
We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears. We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.
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