Resolved after 3 hours 59 minutes, affecting Alerts - Delivered via Direct, on October 13, 2026.
This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.
Affected components
Alerts - Delivered via Direct
Update timeline
- investigating Oct 13, 2026, 02:26 PM UTC
UHIN CHIE is currently experiencing an interruption to the Direct Secure Email service for alerts. We are actively working with our vendor to restore service as quickly as possible. Thank you for your understanding.
- resolved Oct 13, 2026, 06:26 PM UTC
This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.
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