Resolved after 5 days, affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more, on October 7, 2026.
All backlogged messages have been processed, and services are operating normally. Thank you for your patience.
Affected components
Update timeline
- identified Oct 07, 2026, 04:58 PM UTC
We are continuing to address a technical issue with our integration engine that is causing intermittent backlogs in ADT traffic. Our team is actively implementing stabilization measures and clearing the accumulated queues. You may continue to experience delays in alert delivery while processing catches up. We sincerely appreciate your patience as we work to fully resolve this.
- resolved Oct 12, 2026, 05:21 PM UTC
All backlogged messages have been processed, and services are operating normally. Thank you for your patience.
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