UHIN incident

Utah Medicaid is currently not available 6/18/26

Resolved after 4 hours 37 minutes, affecting Payer Network, on June 18, 2026.

identified Jun 18, 2026, 02:43 PM UTC

Utah Medicaid is currently not available. Their support team is working to get it back online. All interfaces will be held for processing until the system returns to normal operation. The eligibility tool will still be available during this window: https://medicaid.utah.gov/eligibility UHIN will hold files during this time frame. All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online. RealTime files (270 and 276) will fail during this time frame.

Started
Jun 18, 2026, 02:43 PM UTC
Resolved
Jun 18, 2026, 07:20 PM UTC
Duration
4h 37m
Detected by Pingoru
Jun 18, 2026, 02:43 PM UTC

Affected components

Payer Network

Update timeline

  1. identified Jun 18, 2026, 02:43 PM UTC

    Utah Medicaid is currently not available. Their support team is working to get it back online. All interfaces will be held for processing until the system returns to normal operation. The eligibility tool will still be available during this window: https://medicaid.utah.gov/eligibility UHIN will hold files during this time frame. All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online. RealTime files (270 and 276) will fail during this time frame.

  2. resolved Jun 18, 2026, 07:20 PM UTC

    Utah Medicaid has resolved the issue.

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