Resolved after 22 hours 48 minutes, affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more, on June 16, 2025.
We are now caught up with all backlogged alerts from Intermountain. The issue has been resolved, and alert delivery is back to normal. Thank you for your patience.
Affected components
Update timeline
- monitoring Jun 16, 2025, 04:26 PM UTC
We observed very low message volume from Intermountain(IH) over the weekend until about 8:50 AM today. Since then, Alerts flow has improved, and we are seeing increased volume. We are working with IH to ensure any backlog alerts are delivered. You may notice some alerts arriving later than normal. We will continue to monitor and provide updates if there are any further issues or changes. Thank you for your patience.
- resolved Jun 17, 2025, 03:14 PM UTC
We are now caught up with all backlogged alerts from Intermountain. The issue has been resolved, and alert delivery is back to normal. Thank you for your patience.
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