UHIN incident

Alerts delivery service- multiple files may be sent today

Resolved after 23 hours 8 minutes, affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more, on July 9, 2025.

resolved Jul 10, 2025, 02:51 PM UTC

This incident has been resolved. Thanks for your patience while we worked through this!

Started
Jul 09, 2025, 03:43 PM UTC
Resolved
Jul 10, 2025, 02:51 PM UTC
Duration
23h 8m
Detected by Pingoru
Jul 09, 2025, 03:43 PM UTC

Affected components

Alerts - Delivered via DirectAlerts - Delivered via SFTPAlerts - MYUHIN Workflow

Update timeline

  1. monitoring Jul 09, 2025, 03:43 PM UTC

    Due to a delay in incoming alert messages, some customers may receive multiple alert files today. We expect this issue to resolve automatically as the delayed data sources catch up. Thank you for your patience!

  2. resolved Jul 10, 2025, 02:51 PM UTC

    This incident has been resolved. Thanks for your patience while we worked through this!

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