Resolved after 4 hours 50 minutes, affecting Medicare Easyclaim, on February 10, 2025.
This issue has now been resolved. We're sorry for any inconvenience experienced.
Affected components
Medicare Easyclaim
Update timeline
- identified Feb 10, 2025, 12:01 AM UTC
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
- identified Feb 10, 2025, 12:26 AM UTC
We’re currently experiencing an issue that may be impacting some customers’ ability to process Easyclaim transactions. The team are investigating this issue, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.
- resolved Feb 10, 2025, 04:52 AM UTC
This issue has now been resolved. We're sorry for any inconvenience experienced.
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