Resolved after 2 hours 50 minutes, affecting Medicare Easyclaim, on September 3, 2026.
We’re aware that some customers experienced issues processing Medicare Easyclaim transactions this morning. The issue has now been resolved and transactions are processing as normal. If you receive a decline, please reattempt the transaction. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Sep 03, 2026, 11:27 PM UTC
We are currently investigating this issue.
- monitoring Sep 03, 2026, 11:47 PM UTC
We’re aware that some customers experienced issues processing Medicare Easyclaim transactions this morning. The issue has now been resolved and transactions are processing as normal. If you receive a decline, please reattempt the transaction. We apologise for any inconvenience caused.
- resolved Sep 04, 2026, 02:18 AM UTC
This incident has been resolved.
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