Tyro incident

Possible system issues

Resolved after 3 hours 53 minutes, affecting Reconciliation & Settlement Reports, on October 4, 2026.

resolved Oct 04, 2026, 07:27 AM UTC

This issue has now been resolved. Reports and reconciliation data are available again, and any delayed data should now be up to date. Settlement was not impacted at any point during this incident. Thank you for your patience and understanding.

Started
Oct 04, 2026, 03:33 AM UTC
Resolved
Oct 04, 2026, 07:27 AM UTC
Duration
3h 53m
Detected by Pingoru
Oct 04, 2026, 03:33 AM UTC

Affected components

Reconciliation & Settlement Reports

Update timeline

  1. investigating Oct 04, 2026, 03:33 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 04, 2026, 06:01 AM UTC

    We’re aware of an issue causing some reports or reconciliation data to be delayed or unavailable. Our team is working to resolve this as quickly as possible and we’ll continue to share updates. Please note settlement is not impacted. We’re sorry for the inconvenience.

  3. resolved Oct 04, 2026, 07:27 AM UTC

    This issue has now been resolved. Reports and reconciliation data are available again, and any delayed data should now be up to date. Settlement was not impacted at any point during this incident. Thank you for your patience and understanding.

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