Resolved after 2 hours 4 minutes, affecting Reconciliation & Settlement Reports, on October 9, 2026.
The issue affecting reporting is now resolved and is no longer impacting customers. Service has returned to normal. We’re sorry for the inconvenience caused.
Affected components
Update timeline
- investigating Oct 09, 2026, 10:03 AM UTC
We are currently investigating this issue.
- investigating Oct 09, 2026, 10:18 AM UTC
We’re aware of an issue causing some reports or reconciliation data to be delayed or unavailable. Our team is working to resolve this as quickly as possible and we’ll continue to share updates. We apologise for the inconvenience caused.
- resolved Oct 09, 2026, 12:08 PM UTC
The issue affecting reporting is now resolved and is no longer impacting customers. Service has returned to normal. We’re sorry for the inconvenience caused.
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