Resolved after 8 hours 32 minutes, on February 13, 2025.
We are monitoring the issue impacting some customers’ ability to activate Tyro Pro EFTPOS machines.
Update timeline
- identified Feb 13, 2025, 12:02 AM UTC
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
- identified Feb 13, 2025, 12:36 AM UTC
We’ve identified an issue that may be impacting some customers’ ability to activate Tyro Pro EFTPOS machines. The team are looking into this urgently and will provide further updates as soon as possible. We’re sorry for any inconvenience being experienced.
- monitoring Feb 13, 2025, 01:07 AM UTC
We are monitoring the issue impacting some customers’ ability to activate Tyro Pro EFTPOS machines.
- resolved Feb 13, 2025, 08:34 AM UTC
This issue has been resolved. We’re sorry for any inconvenience caused.
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