Tyro incident

Possible settlement delays

Resolved after 2 days 15 hours, affecting Settlement, on February 21, 2025.

identified Feb 21, 2025, 06:18 AM UTC

Please note we’re aware that some customers may experience a delay to their settlement payment today. We apologise for any inconvenience experienced.

Started
Feb 21, 2025, 05:28 AM UTC
Resolved
Feb 23, 2025, 09:02 PM UTC
Duration
2d 15h
Detected by Pingoru
Feb 21, 2025, 05:28 AM UTC

Affected components

Settlement

Update timeline

  1. identified Feb 21, 2025, 05:28 AM UTC

    A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

  2. identified Feb 21, 2025, 06:18 AM UTC

    Please note we’re aware that some customers may experience a delay to their settlement payment today. We apologise for any inconvenience experienced.

  3. resolved Feb 23, 2025, 09:02 PM UTC

    This incident has been resolved.

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