Resolved after 4 hours 28 minutes, affecting Healthpoint, on July 7, 2025.
We’re aware that HealthPoint is currently experiencing issues, which may be affecting their claims from being processed. While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available. If urgent, please contact HealthPoint directly.
Affected components
Update timeline
- identified Jul 07, 2025, 01:31 AM UTC
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
- identified Jul 07, 2025, 01:46 AM UTC
We’re aware that HealthPoint is currently experiencing issues, which may be affecting their claims from being processed. While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available. If urgent, please contact HealthPoint directly.
- resolved Jul 07, 2025, 05:59 AM UTC
This incident has been resolved.
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