Resolved after 5 hours 44 minutes, affecting Transaction Processing Systems, on July 23, 2025.
The issue with a delay in emails is now resolved and delayed emails should have come through. Please note, password reset emails would have expired and will need to be requested again. We're sorry for the inconvenience caused.
Affected components
Update timeline
- identified Jul 23, 2025, 01:51 AM UTC
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
- identified Jul 23, 2025, 02:58 AM UTC
We are currently experiencing an issue where there is a delay in some of the system generated emails that being sent. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced
- resolved Jul 23, 2025, 07:36 AM UTC
The issue with a delay in emails is now resolved and delayed emails should have come through. Please note, password reset emails would have expired and will need to be requested again. We're sorry for the inconvenience caused.
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