Tyro incident
Transaction reporting on Tyro Portal and EFTPOS machines (continued)
Resolved after 9 days, affecting Tyro Portal, on August 5, 2025.
Following an issue identified with our systems over the weekend, some merchants may see a discrepancy between their eftpos and e-Commerce transactions and settlement reporting for Friday 1 August and/or Sunday 3 August,2025. We are working to rectify this as a matter of urgency. Please check the Tyro App to view all transactions. We apologise for any inconvenience caused
Affected components
Update timeline
- identified Aug 05, 2025, 03:28 AM UTC
Following an issue identified with our systems over the weekend, some merchants may see a discrepancy between their eftpos and e-Commerce transactions and settlement reporting for Friday 1 August and/or Sunday 3 August,2025. We are working to rectify this as a matter of urgency. Please check the Tyro App to view all transactions. We apologise for any inconvenience caused
- resolved Aug 14, 2025, 04:07 AM UTC
This incident has been resolved.
Your product runs on more than Tyro
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services