Twilio incident

Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Movistar Argentina

Resolved after 4 hours 34 minutes, affecting Voice, Latin America, on August 31, 2026.

resolved Sep 01, 2026, 03:41 AM UTC

The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to Movistar network subscribers in Argentina are operating normally.

Started
Aug 31, 2026, 11:06 PM UTC
Resolved
Sep 01, 2026, 03:41 AM UTC
Duration
4h 34m
Detected by Pingoru
Aug 31, 2026, 11:06 PM UTC

Affected components

Voice, Latin America

Update timeline

  1. investigating Aug 31, 2026, 11:06 PM UTC

    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to Movistar network subscribers in Argentina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Aug 31, 2026, 11:18 PM UTC

    Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to Movistar network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Sep 01, 2026, 12:22 AM UTC

    Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to Movistar network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Sep 01, 2026, 01:39 AM UTC

    We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Movistar network subscribers in Argentina and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Sep 01, 2026, 03:41 AM UTC

    The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to Movistar network subscribers in Argentina are operating normally.

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