Twilio incident

Increased Latency In Console

Resolved after 1 hour 23 minutes, affecting Console, on August 28, 2026.

resolved Aug 28, 2026, 11:14 PM UTC

Console Latency has been resolved and Account Settings and Usage pages and API are operating normally at this time.

Started
Aug 28, 2026, 09:50 PM UTC
Resolved
Aug 28, 2026, 11:14 PM UTC
Duration
1h 23m
Detected by Pingoru
Aug 28, 2026, 09:50 PM UTC

Affected components

Console

Update timeline

  1. investigating Aug 28, 2026, 09:50 PM UTC

    We are investigating an issue with increased latency in Console. At this time customers make experience slow load times in the Account Settings and Usage pages in Console, and at the Usage API. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Aug 28, 2026, 10:47 PM UTC

    Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

  3. resolved Aug 28, 2026, 11:14 PM UTC

    Console Latency has been resolved and Account Settings and Usage pages and API are operating normally at this time.

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →