Twilio incident

Voice Call Failures from Twilio Phone Numbers to Vodafone Egypt

Resolved after 3 hours 15 minutes, affecting Voice, Middle East & Africa, on August 26, 2026.

resolved Aug 26, 2026, 11:38 AM UTC

The incident has been resolved and voice calls from Twilio Phone Numbers to Vodafone network subscribers in Egypt are operating normally.

Started
Aug 26, 2026, 08:22 AM UTC
Resolved
Aug 26, 2026, 11:38 AM UTC
Duration
3h 15m
Detected by Pingoru
Aug 26, 2026, 08:22 AM UTC

Affected components

Voice, Middle East & Africa

Update timeline

  1. investigating Aug 26, 2026, 08:22 AM UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Aug 26, 2026, 08:28 AM UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Aug 26, 2026, 09:33 AM UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Aug 26, 2026, 11:38 AM UTC

    The incident has been resolved and voice calls from Twilio Phone Numbers to Vodafone network subscribers in Egypt are operating normally.

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