Twilio incident

Retroactive Incident: Elevated Latencies on Messaging Logs API

Resolved on August 25, 2026, affecting REST API and Programmable Messaging API.

resolved Aug 25, 2026, 06:37 PM UTC

Our engineers are currently investigating the customer impact of a retroactive issue. The incident involves elevated latencies on the Messaging Logs API. We will follow up and provide customer impact details within 2 hours or as soon as we have additional information.

Started
Aug 25, 2026, 06:37 PM UTC
Resolved
Aug 25, 2026, 06:37 PM UTC
Duration
–
Detected by Pingoru
Aug 25, 2026, 06:37 PM UTC

Affected components

REST APIProgrammable Messaging API

Update timeline

  1. resolved Aug 25, 2026, 06:37 PM UTC

    Our engineers are currently investigating the customer impact of a retroactive issue. The incident involves elevated latencies on the Messaging Logs API. We will follow up and provide customer impact details within 2 hours or as soon as we have additional information.

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