Resolved after 11 days 6 hours, affecting SMS, Europe, on August 21, 2026.
e have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally. This is a duplicated post from https://status.twilio.com/incidents/1p0389r8f5f2
Affected components
Update timeline
- investigating Aug 21, 2026, 04:15 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjjni network subscribers in Kosovo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved Sep 01, 2026, 10:17 PM UTC
e have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally. This is a duplicated post from https://status.twilio.com/incidents/1p0389r8f5f2
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