Twilio incident

Elastic SIP Trunking Link Not Available in Console Sidebar

Resolved on August 16, 2026.

resolved Aug 20, 2026, 04:10 PM UTC

Elastic SIP Trunking link was not available in Console sidebar for 10% of active users and users who signed up between 8/16/2026 and 8/19/2026. During this period of time customers may have noticed a link missing from the Console for Elastic SIP Trunking. The issue has now been resolved.

Started: Aug 16, 2026, 05:00 AM UTC
Resolved: Aug 16, 2026, 05:00 AM UTC
Duration: –
Detected by Pingoru: Aug 16, 2026, 05:00 AM UTC

Update timeline

resolved Aug 20, 2026, 04:10 PM UTC

Elastic SIP Trunking link was not available in Console sidebar for 10% of active users and users who signed up between 8/16/2026 and 8/19/2026. During this period of time customers may have noticed a link missing from the Console for Elastic SIP Trunking. The issue has now been resolved.

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