Resolved after 10 hours 27 minutes, affecting SMS, Middle East & Africa, on August 15, 2026.
The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.
Affected components
Update timeline
- identified Aug 15, 2026, 10:34 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 15, 2026, 11:36 AM UTC
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 15, 2026, 01:40 PM UTC
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 15, 2026, 05:40 PM UTC
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- resolved Aug 15, 2026, 09:01 PM UTC
The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.
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