Resolved after 3 hours 20 minutes, affecting SMS, Latin America, on August 13, 2026.
The incident has been resolved and SMS delivery from Twilio to Aliv network subscribers in the Bahamas is operating normally.
Affected components
Update timeline
- identified Aug 13, 2026, 01:21 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Aliv network subscribers in the Bahamas. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 13, 2026, 02:26 PM UTC
We have observed a recovery in SMS delivery from Twilio to Aliv network subscribers in the Bahamas and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Aug 13, 2026, 04:41 PM UTC
The incident has been resolved and SMS delivery from Twilio to Aliv network subscribers in the Bahamas is operating normally.
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