Twilio incident
SMS Delivery Delays from Twilio to Claro Dominican Republic
Resolved after 10 hours 25 minutes, affecting SMS, Latin America, on August 11, 2026.
The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in the Dominican Republic is operating normally.
Affected components
Update timeline
- identified Aug 11, 2026, 06:26 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 11, 2026, 07:26 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Aug 11, 2026, 09:35 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Aug 11, 2026, 01:36 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Aug 11, 2026, 02:49 PM UTC
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in the Dominican Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Aug 11, 2026, 04:51 PM UTC
The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in the Dominican Republic is operating normally.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services