Twilio incident
SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to Orange Guinea
Resolved after 5 hours 10 minutes, affecting SMS, Middle East & Africa, on August 7, 2026.
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Senders and Long Codes to Orange network subscribers in Guinea is operating normally.
Affected components
Update timeline
- investigating Aug 07, 2026, 05:02 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 07, 2026, 05:05 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 07, 2026, 06:06 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 07, 2026, 06:25 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 07, 2026, 08:26 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Aug 07, 2026, 10:12 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Senders and Long Codes to Orange network subscribers in Guinea is operating normally.
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