Twilio incident
SMS Delivery Delays from Twilio to Multiple Networks in Malaysia and Multiple Countries in Africa
Resolved after 52 minutes, affecting SMS, APAC and SMS, Middle East & Africa, on August 6, 2026.
The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and affected networks in multiple countries in Africa is operating normally.
Affected components
Update timeline
- investigating Aug 06, 2026, 01:29 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in Malaysia and multiple networks in multiple countries in Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 06, 2026, 01:30 PM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Malaysia and on multiple networks in multiple countries in Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Aug 06, 2026, 02:21 PM UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and affected networks in multiple countries in Africa is operating normally.
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