Twilio incident
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Paraguay
Resolved after 8 hours 7 minutes, affecting SMS, Latin America, on August 6, 2026.
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.
Affected components
Update timeline
- investigating Aug 06, 2026, 03:37 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 06, 2026, 03:44 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 06, 2026, 04:44 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 06, 2026, 05:44 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 06, 2026, 07:47 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Aug 06, 2026, 11:44 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.
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