Resolved after 13 hours 28 minutes, affecting SMS, APAC and SMS, Middle East & Africa, on August 4, 2026.
The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.
Affected components
Update timeline
- identified Aug 04, 2026, 06:32 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 04, 2026, 07:33 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Aug 04, 2026, 09:34 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Aug 04, 2026, 01:35 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Aug 04, 2026, 01:58 PM UTC
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 04, 2026, 03:59 PM UTC
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Aug 04, 2026, 08:00 PM UTC
The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.
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