Twilio incident
SMS Delivery Delays from a Subset of Twilio Short Codes to Dish United States
Resolved after 9 hours 24 minutes, affecting SMS Short Code, North America, on August 3, 2026.
The incident has been resolved and the investigation of the degradation will be continued over: https://status.twilio.com/incidents/jzmny86q8wvk.
Affected components
Update timeline
- investigating Aug 03, 2026, 02:40 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 03, 2026, 02:40 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 03, 2026, 03:40 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Aug 03, 2026, 05:46 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Aug 03, 2026, 09:52 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- resolved Aug 04, 2026, 12:04 AM UTC
The incident has been resolved and the investigation of the degradation will be continued over: https://status.twilio.com/incidents/jzmny86q8wvk.
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