Twilio incident
Delays with Inbound and Outbound Message Delivery for RCS and WhatsApp
Resolved after 1 hour 39 minutes, affecting WhatsApp Messaging and RCS Messaging, on July 31, 2026.
We are no longer experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. This incident has been resolved.
Affected components
Update timeline
- investigating Jul 31, 2026, 03:35 PM UTC
We are currently experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 31, 2026, 04:35 PM UTC
We are still seeing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 31, 2026, 04:44 PM UTC
We are observing recovery in delays with inbound and outbound message delivery for RCS and WhatsApp. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
- resolved Jul 31, 2026, 05:14 PM UTC
We are no longer experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. This incident has been resolved.
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