Resolved after 3 hours 21 minutes, affecting SMS, APAC, on July 30, 2026.
The incident has been resolved and SMS delivery from Twilio to Celcom network subscribers in Malaysia is operating normally.
Affected components
Update timeline
- investigating Jul 30, 2026, 10:50 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 30, 2026, 11:51 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 31, 2026, 12:01 AM UTC
We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 31, 2026, 02:01 AM UTC
We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jul 31, 2026, 02:12 AM UTC
The incident has been resolved and SMS delivery from Twilio to Celcom network subscribers in Malaysia is operating normally.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services