Twilio incident

SMS Delivery Delays from Twilio to Africell Angola

Resolved after 1 day 12 hours, affecting SMS, Middle East & Africa, on July 30, 2026.

resolved Aug 01, 2026, 10:40 AM UTC

The incident has been resolved and SMS delivery from Twilio to Africell network subscribers in Angola is operating normally.

Started
Jul 30, 2026, 10:31 PM UTC
Resolved
Aug 01, 2026, 10:40 AM UTC
Duration
1d 12h
Detected by Pingoru
Jul 30, 2026, 10:31 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jul 30, 2026, 10:31 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jul 30, 2026, 11:31 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jul 31, 2026, 01:37 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. identified Jul 31, 2026, 03:13 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. monitoring Jul 31, 2026, 04:23 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring Jul 31, 2026, 06:24 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  7. monitoring Jul 31, 2026, 10:25 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  8. monitoring Jul 31, 2026, 06:26 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

  9. monitoring Aug 01, 2026, 10:26 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  10. resolved Aug 01, 2026, 10:40 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Africell network subscribers in Angola is operating normally.

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