Twilio incident
Studio Timeout Functionalities Are Degraded Potentially Causing Stuck Executions
Resolved after 1 hour 33 minutes, affecting Studio, on July 29, 2026.
The issu about Studio Timers failing to schedule causing workflow failure has been resolved and it is operating normally at this time.
Affected components
Update timeline
- investigating Jul 29, 2026, 08:55 PM UTC
Our monitoring systems have detected a potential issue with Studio Timers failing to schedule causing workflow failure. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Jul 29, 2026, 09:27 PM UTC
We are investigating a small number of Send & Wait for Reply widgets in studio are failing to take the no reply transition, also a small number of add Twiml redirect widgets in studio are failing to take the timeout transition.. We expect to provide another update in 1 hour or as soon as more information becomes available
- resolved Jul 29, 2026, 10:28 PM UTC
The issu about Studio Timers failing to schedule causing workflow failure has been resolved and it is operating normally at this time.
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