Twilio incident

Unable to save Phone Numbers with Studio Flow

Resolved after 1 hour 13 minutes, affecting Studio, on July 29, 2026.

resolved Jul 29, 2026, 07:55 AM UTC

The incident has been resolved and saving phone number configurations assigned to a Studio Flow are operating normally.

Started
Jul 29, 2026, 06:42 AM UTC
Resolved
Jul 29, 2026, 07:55 AM UTC
Duration
1h 13m
Detected by Pingoru
Jul 29, 2026, 06:42 AM UTC

Affected components

Studio

Update timeline

  1. investigating Jul 29, 2026, 06:42 AM UTC

    We are investigating a service interruption with Console when saving phone number configurations assigned to a Studio Flow. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jul 29, 2026, 07:37 AM UTC

    We are still investigating a service interruption with Console when saving phone number configurations assigned to a Studio Flow. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. resolved Jul 29, 2026, 07:55 AM UTC

    The incident has been resolved and saving phone number configurations assigned to a Studio Flow are operating normally.

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