Twilio incident

SMS Delivery Delays from Twilio to Unitel Angola

Resolved after 1 day 8 hours, affecting SMS, Middle East & Africa, on July 28, 2026.

resolved Jul 29, 2026, 01:36 PM UTC

We have observed a recovery in SMS delivery from Twilio to Unitel network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Started
Jul 28, 2026, 05:05 AM UTC
Resolved
Jul 29, 2026, 01:36 PM UTC
Duration
1d 8h
Detected by Pingoru
Jul 28, 2026, 05:05 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jul 28, 2026, 05:05 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jul 28, 2026, 05:10 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jul 28, 2026, 06:16 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Jul 28, 2026, 08:20 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. identified Jul 28, 2026, 12:26 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  6. identified Jul 28, 2026, 08:26 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  7. identified Jul 29, 2026, 12:41 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  8. resolved Jul 29, 2026, 01:36 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Unitel network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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