Twilio incident
SMS Delivery Delays and Failures from Twilio to Jazz Pakistan
Resolved after 12 hours 8 minutes, affecting SMS, APAC, on July 26, 2026.
The incident has been resolved and SMS delivery from Twilio to Jazz network subscribers in Pakistan is operating normally.
Affected components
Update timeline
- investigating Jul 26, 2026, 10:46 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 26, 2026, 10:58 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 27, 2026, 12:04 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 27, 2026, 01:06 AM UTC
We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 27, 2026, 03:07 AM UTC
We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jul 27, 2026, 07:07 AM UTC
We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- resolved Jul 27, 2026, 10:55 AM UTC
The incident has been resolved and SMS delivery from Twilio to Jazz network subscribers in Pakistan is operating normally.
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