Twilio incident
SMS Delivery Delays from Twilio to Telefonica Costa Rica
Resolved after 16 hours 29 minutes, affecting SMS, Latin America, on April 29, 2026.
The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Costa Rica is operating normally.
Affected components
Update timeline
- investigating Apr 29, 2026, 04:52 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Apr 29, 2026, 05:54 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Apr 29, 2026, 08:00 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating Apr 29, 2026, 12:01 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Apr 29, 2026, 07:48 PM UTC
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Apr 29, 2026, 09:22 PM UTC
The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Costa Rica is operating normally.
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