Twilio incident

Message Status Generation Failure

Resolved after 1 hour 37 minutes, affecting Notify, on July 23, 2026.

monitoring Jul 23, 2026, 01:20 PM UTC

A fix has been implmented and we are moniroting the results.

Started
Jul 23, 2026, 01:18 PM UTC
Resolved
Jul 23, 2026, 02:56 PM UTC
Duration
1h 37m
Detected by Pingoru
Jul 23, 2026, 01:18 PM UTC

Affected components

Notify

Update timeline

  1. identified Jul 23, 2026, 01:18 PM UTC

    Starting at 4:55 AM PST a number of outbound message status events could not be generated. Engineering has identified the issue and is working on a fix.

  2. monitoring Jul 23, 2026, 01:20 PM UTC

    A fix has been implmented and we are moniroting the results.

  3. resolved Jul 23, 2026, 02:56 PM UTC

    This incident has been resolved.

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