Twilio incident

Users unable to register their Authy Android app

Resolved after 2 hours 31 minutes, affecting Authy App and Programmable Messaging API, on July 22, 2026.

resolved Jul 22, 2026, 08:48 PM UTC

The issue where some users are unable to register their Authy Android app has been resolved and it is operating normally at this time.

Started
Jul 22, 2026, 06:16 PM UTC
Resolved
Jul 22, 2026, 08:48 PM UTC
Duration
2h 31m
Detected by Pingoru
Jul 22, 2026, 06:16 PM UTC

Affected components

Authy AppProgrammable Messaging API

Update timeline

  1. identified Jul 22, 2026, 06:16 PM UTC

    We are investigating an issue where some users are unable to register their Authy Android app

  2. identified Jul 22, 2026, 06:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. investigating Jul 22, 2026, 07:42 PM UTC

    We are investigating an issue where some users are unable to register their Authy Android app. We expect to provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jul 22, 2026, 08:48 PM UTC

    The issue where some users are unable to register their Authy Android app has been resolved and it is operating normally at this time.

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