Resolved after 1 hour 34 minutes, affecting MMS and SMS, on July 22, 2026.
A fix has been implmented and we our now monitoring.
Affected components
MMSSMS
Update timeline
- identified Jul 22, 2026, 02:17 PM UTC
The Twilio Programmable Messaging API is partially degraded starting from 04:56 PT. Customers sending an RCS message with automatic fallback to SMS/MMS may experience elevated levels of failures in message delivery. The root cause has been identified and oncall engineers are working on resolving the issue.
- monitoring Jul 22, 2026, 02:30 PM UTC
A fix has been implmented and we our now monitoring.
- resolved Jul 22, 2026, 03:51 PM UTC
This incident has been resolved
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