Twilio incident

Voice Connection Errors

Resolved after 6 hours 19 minutes, on July 22, 2026.

resolved Jul 22, 2026, 08:39 PM UTC

Voice connection errors has been resolved and it is operating normally at this time.

Started
Jul 22, 2026, 02:20 PM UTC
Resolved
Jul 22, 2026, 08:39 PM UTC
Duration
6h 19m
Detected by Pingoru
Jul 22, 2026, 02:20 PM UTC

Update timeline

  1. identified Jul 22, 2026, 02:20 PM UTC

    Our engineers have identified the issue and are working to deploy a fix.

  2. monitoring Jul 22, 2026, 02:35 PM UTC

    A fix has been implmented and we are monitoring the results.

  3. monitoring Jul 22, 2026, 04:54 PM UTC

    We also determined that this issue is also impacting Flex. Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jul 22, 2026, 06:45 PM UTC

    Our engineers have implemented a fix and are contiuning to monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Jul 22, 2026, 08:39 PM UTC

    Voice connection errors has been resolved and it is operating normally at this time.

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