Resolved after 34 minutes, affecting SMS, APAC, on July 18, 2026.
Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
Update timeline
- investigating Jul 18, 2026, 01:33 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 18, 2026, 01:56 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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