Resolved after 4 hours 41 minutes, affecting SMS Long Code, North America and SMS Short Code, North America and 1 more, on July 13, 2026.
The incident has been resolved and SMS delivery from Twilio to network subscribers in the United States is operating normally.
Affected components
Update timeline
- investigating Jul 13, 2026, 08:16 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Vonage Clearsky United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 13, 2026, 09:23 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Vonage Clearsky United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 13, 2026, 10:53 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vonage Clearsky United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 13, 2026, 10:57 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vonage United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jul 14, 2026, 12:57 AM UTC
The incident has been resolved and SMS delivery from Twilio to network subscribers in the United States is operating normally.
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