Twilio incident
SMS and MMS Delivery Delays from Twilio to T-Mobile United States
Resolved after 5 hours 45 minutes, affecting SMS Long Code, North America and SMS Long Code, North America and 1 more, on July 13, 2026.
The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States are operating normally.
Affected components
Update timeline
- investigating Jul 13, 2026, 03:37 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 13, 2026, 04:40 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jul 13, 2026, 06:51 PM UTC
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 13, 2026, 07:19 PM UTC
We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jul 13, 2026, 09:22 PM UTC
The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States are operating normally.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services