Twilio incident
SMS Delivery Failures from Twilio to Vodafone Australia
Resolved after 7 days 3 hours, affecting SMS, APAC, on July 13, 2026.
The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in Australia is operating normally.
Affected components
Update timeline
- investigating Jul 13, 2026, 02:47 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 13, 2026, 03:36 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jul 13, 2026, 03:47 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jul 13, 2026, 05:35 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating Jul 13, 2026, 05:53 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating Jul 13, 2026, 09:55 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Vodafone network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jul 13, 2026, 03:04 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 13, 2026, 05:08 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jul 13, 2026, 09:09 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jul 14, 2026, 05:24 AM UTC
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
- monitoring Jul 14, 2026, 09:24 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- monitoring Jul 15, 2026, 09:26 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- monitoring Jul 16, 2026, 09:27 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- monitoring Jul 17, 2026, 09:27 PM UTC
We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- monitoring Jul 18, 2026, 09:28 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- monitoring Jul 19, 2026, 09:29 PM UTC
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Australia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- resolved Jul 20, 2026, 06:40 AM UTC
The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in Australia is operating normally.
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