Twilio incident
SMS Delivery Delays from Twilio to GTA Wireless United States
Resolved after 14 hours 59 minutes, affecting SMS Long Code, North America and SMS Short Code, North America and 1 more, on July 12, 2026.
The incident has been resolved and SMS delivery from Twilio to GTA Wireless network subscribers in the United States is operating normally.
Affected components
Update timeline
- investigating Jul 12, 2026, 10:06 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 12, 2026, 11:06 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jul 12, 2026, 11:38 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 12, 2026, 12:39 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jul 12, 2026, 02:39 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jul 12, 2026, 06:42 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jul 12, 2026, 11:03 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jul 13, 2026, 01:05 AM UTC
The incident has been resolved and SMS delivery from Twilio to GTA Wireless network subscribers in the United States is operating normally.
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