Twilio incident
SMS Delivery Failures from Twilio Phone Numbers to Pelephone Israel
Resolved after 12 hours 1 minute, affecting SMS, Middle East & Africa, on July 12, 2026.
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel is operating normally.
Affected components
Update timeline
- investigating Jul 12, 2026, 07:07 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 12, 2026, 07:19 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 12, 2026, 08:21 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jul 12, 2026, 10:22 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jul 12, 2026, 01:03 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 12, 2026, 03:04 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jul 12, 2026, 07:08 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel is operating normally.
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