Twilio incident
SMS Delivery Delays from a Subset of Twilio Long Codes and Short Codes to Liberty Mobile Puerto Rico
Resolved after 5 hours 36 minutes, affecting SMS, Latin America, on July 10, 2026.
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes and Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.
Affected components
Update timeline
- investigating Jul 10, 2026, 07:56 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 10, 2026, 08:58 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 10, 2026, 10:59 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jul 10, 2026, 01:32 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes and Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services