Twilio incident
SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to Orange France
Resolved after 3 hours 48 minutes, affecting SMS, Europe, on July 3, 2026.
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in France is operating normally.
Affected components
Update timeline
- investigating Jul 03, 2026, 06:37 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 03, 2026, 07:18 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 03, 2026, 07:19 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 03, 2026, 09:28 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jul 03, 2026, 10:25 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in France is operating normally.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services