Twilio incident
SMS Delivery Delays and Failures from Twilio to Orange Ivory Coast
Resolved after 20 hours 30 minutes, affecting SMS, Middle East & Africa, on July 2, 2026.
The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Ivory Coast is operating normally.
Affected components
Update timeline
- investigating Jul 02, 2026, 05:40 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 02, 2026, 06:40 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 02, 2026, 07:42 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jul 02, 2026, 09:50 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jul 03, 2026, 01:51 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Ivory Coast. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Jul 03, 2026, 02:56 AM UTC
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Ivory Coast and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 03, 2026, 04:58 AM UTC
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Ivory Coast and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jul 03, 2026, 09:07 AM UTC
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Ivory Coast and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- resolved Jul 03, 2026, 02:11 PM UTC
The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Ivory Coast is operating normally.
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